You can trade in used smartphones, wearables, and tablets. For the complete list of eligible brands and models, please click here https://starhubtradein.compasia.com/sell.php . There will be a drop-down list of the brand, models in the portal and are eligible for a trade-in refund.

Go to https://starhubtradein.compasia.com/sell.php and provide the details of the device you want to trade in as well as your personal particulars. Our partner, CompAsia, will give you an estimated value based on the device information you provide. If you accept the quote, our partner will arrange for a specialist to check your device in person (at no cost to you). This will be done at the comfort of your house. If the device is in the condition stated, the specialist will collect your device, and you’ll receive the quoted amount as payment within two business days. If the device is not in the stated condition, you’ll be given a new quote on the spot. You can either accept the new quote or reject it (at no cost to you).

• Submit your details on URL. And select a pick-up date.
• Once collected, cash will be deposited to your bank account within 2 working days.

Our partners will thoroughly inspect it. If the device is in good working condition, it can be refurbished so it can go on to a new owner. If it’s not in working order, it will be recycled in an environmentally responsible way.

No, you do not need to include accessories. If you choose to include any, we will recycle them for you.

Payment will be issued within two business days after the specialist pick up your device upon inspection. You will receive the quoted amount to your bank account that you have input in the web form.

Yes, you can. Any handphone, wearable and tablet devices that are listed in the drop-down list are eligible for trade in.

Backup and transfer your data, reset your phone to default mode before you trade in. For information on how to do this, refer to your handset’s manufacturer manual.

Most handset has the ability to transfer data from old handset to new handset during the new out of box experience. If you are not sure, please refer to your handset’s manufacturer manual on how to.

Yes, you can. You may do so through individual IMEI number input. However, we can only accept one form per device as of now.

No. All requests to trade in devices for cash must be sent through the web form https://starhubtradein.compasia.com/sell.php .

No. You are free to trade in your devices for as long as the program is running. You can check CompAsia’s official website https://starhubtradein.compasia.com/sell.php for updates.

No. You are free to trade in your devices for as long as the program is running. You can check CompAsia’s official website https://starhubtradein.compasia.com/sell.php for updates.

1. Select device, enter Serial number, and device condition
2. Enter personal information
3. Schedule your pickup

Thereafter you will receive an acknowledgement email

You simply need to resubmit a new trade-in request via the web form https://starhubtradein.compasia.com/sell.php .

You simply need to resubmit a new trade-in request via [URL] and when the specialist calls you for appointment, just inform them over the phone to cancel the trade-in form due to wrong colour / capacity / model.

Yes. Quote is final. You may choose to accept or not at the point of quote.

You can reach out to CompAsia at instacashsg@compasia.com for further assistance if there is payment discrepancy.

You can reach out to CompAsia at instacashsg@compasia.com for further assistance.

Yes, you can. Just submit your trade-in request through the web form https://starhubtradein.compasia.com/sell.php .